30 March 2020 (VOL 15 WEEK 14)
Due to the Covid-19 outbreak
Due to the Covid-19 outbreak and to ensure all our customers and staff are safe and healthy, our Drop-In-Centre in Tralee is closed to the public.
However, our service is accepting enquiries by telephone, text, email and Facebook. In addition, if you would like to video call us, we can chat with you on FaceTime, Skype, Google Hangouts, Messenger Video and Zoom. For any video calls, please contact us in advance for an appointment.
Please note: Any work we carry out will need to follow health and safety guidelines as advised by the Health Service Executive (HSE) and the Irish Government. Our Designated Officer throughout the Covid-19 will be our manager, Mr. Willie White.
Our weekly newsletter will cease during the Covid-19 outbreak. However, please check out our Facebook page as we are posting regular updates and important announcements at www.facebook.com/kerrydeaf
We have also posted links to important services and to easy-to-read HSE Covid-19 posters at http://www.kerrydeaf.com/covid19/index.html
Sign language interpreting access.
Freelance interpreters are still available in Co. Kerry. Again, to ensure everyone's safety, they are available by video call on FaceTime, Messenger Video, Zoom etc (freelance rates apply for Government Departments and Public Bodies).
Access to medical appointments: A number of GP's and medical services are now accepting video calls, and again this is being done to protect patients, GP's and interpreters.
Appointments will be required to ensure availability of the GP and interpreter and to check if the GP has video call access.
Out of office hours- interpreting access.
If you have out-of-office hours interpreting for medical or legal emergencies, you can contact the following services:
Bridge Interpreting (Out of hours emergency): 087 904 6594. http://signlanguageinterpreting.ie/bridge-interpreting/
Sign Language Interpreting Service (Out of hours access to interpreters) 087 672 5179. https://slis.ie
Hearing aid batteries and hearing aid repairs.
If you would like to purchase hearing aid batteries, we can post these to our customer home or work address.
If you have HSE hearing aids that require repairs, these can be posted (in a padded envelope to):
Repairs Dept, HSE Audiology, Primary Care Centre, Upper Grangegorman Road, Grangegorman, Dublin 7.
Please make sure to include your name, address, telephone/mobile number and medical card details.
New covid-19 support in co. Kerry (by text, email, telephone).
Finally, a new text, email and telephone helpline has been set up in Co. Kerry to ensure vulnerable members of the community or those living alone can access deliveries of essential items like groceries, medicine and fuel.
The service is supported by the Kerry County Council, the Health Service Executive (HSE) and An Garda Siochana.
To access the service, you can do the following:
- Text: 50555 (in your text, type SUPPORT and your NAME and send to 50555).
- Email: email@example.com
- Telephone: 1800 807 009
If another agency or organisation can provide more appropriate information or advice, the person will be connected with other organisations or services (if required).
23 March 2020 (VOL 15 WEEK 13)
Our drop-in service is temporarily closed but we are still working.
Just to let you know we are still working here in KDRC during the Covid-19 outbreak.
However, to keep all our customers, service users and staff safe, our drop-in service is temporarily closed.
We are working behind closed doors with our customers by text, email, fax, letter, mobile, telephone, Facebook, Messenger, FaceTime etc.
We hope to continue providing services unless directed by the Health Service Executive (HSE) and/or the Irish Government.
Our office hours remain the same so if you have any questions, please do not hesitate to contact us. For any video calls, please text or email in advance so we can book a time for you as video calls are very busy due to people wanting information face-to-face.
As all public events and gatherings have temporarily stopped, this has impacted on our ability to have a weekly newsletter. However, we will continue to post regular updates including important Covid-19 updates and posters on our Facebook page at www.facebook.com/kerrydeaf
Finally from all of us in KDRC, stay safe and healthy.
9 March 2020 (VOL 15 WEEK 11)
Bogus / fake collectors pretending to be from Deaf organisations
Last week we were informed that a man was going around the Racecourse Road / Racecourse Lawn area in Tralee saying he was from the Deaf Association of Ireland. When question about his ID, he had none on him. He was trying to sell toys.
We immediately put this up on our Facebook page and the information was shared widely across social media. For those who are not aware of the issue, in one house, the resident there said the person "pushed his way into our hall passed our daughter. He didn't realise my husband was behind the door. He's wearing a yellow padded jacket, a wool hat and has a backpack. Please be careful".
We have since been informed that another person is now calling door to door, this time it is a woman. One of our Facebook readers informed us that "There is also a lady going around yesterday that called to my house and handed my mother a laminated card saying "I am Dumb"
she was selling door decorations and when my mom said in sign "no thank you"
and she blew her back a kiss thinking she was saying "thank you"
We have now been informed of bogus collectors calling to houses in The Kerries, an area outside Tralee and in Listowel town too. We do not know if this is a team of people or whether they are acting alone. However, we can assume that they are travelling throughout the county. These are not one-off incidents unfortunately as know from friends and colleagues working in the deaf community throughout Ireland, that bogus/fake collectors have been seen in other counties too.
Our advice to everyone last week and it is the same this week, is not to give these people any money. We are not aware of any collections being held in Tralee or the surrounding areas. Generally, house to house collections do not take place and if they did, the person would have to have official ID with them and a Garda Collection Permit also.
As the resident in one of the houses have said, please be careful and if you have any concerns, please report this to the Gardai. If you are aware of any further incidents, please let us know and we will pass this on to Gardai stations in the area. Thank you.