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28 October 2019 (VOL 14 WEEK 44)

Bank holiday
We just wanted to let all our customers know in advance that our office will close for the Bank Holiday Monday (28th of October). We will re-open again on Tuesday, 29th October at 10am. Have a great long weekend from all of us here in KDRC.
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21 October 2019 (VOL 14 WEEK 43)

Sign Language Interpreting Access.
With the passing of the Irish Sign Language (ISL) Act 2017, we are seeing an increase in queries from Government Depts / Public Bodies and deaf individuals relating to access for sign language users.

This week, we would like to remind you of some of the access policies and procedures that are in place locally or nationally that enable access via qualified/ accredited interpreters.

GP/Doctor Access Policy (HSE).
For appointments with your local GP/Doctor in Co. Kerry, the HSE (Health Service Executive) will cover the costs of a sign language interpreter. You can contact a staff member here of your choice or Chime Killarney and we will send a sanctioning request email to the HSE for approval of the payment. Both services can also book an interpreter on your behalf.

Kerry University Hospital (KUH).
If an interpreter is required for in/out patients appointments at Kerry University Hospital, interpreter costs will be covered by the hospital. Again, you can contact our service or Chime Killarney and we can book the interpreter on your behalf. The interpreter will be required to get an attendance sheet signed by a KUH staff member and submit that with their invoice.

Social Welfare / CWO - Community Welfare Office / Intreo.
To access these services, a staff member can onto the DSP Corporate Portal STÓR where they will find the Translation/ Interpretive / Sign Language Services, and the provision of Information in Alternative Formats Policy. A request for an interpreter is then sent to the Information Section in Sligo. Thereafter, Sligo will send a booking ID number to the staff member once they have confirmed the interpreters availability. For more information, check out: Support page: Irish Sign Language Interpreting Access - Dept of Social Protection (DSP) policy.

MABS / Citizens Information Centres/ National Advocacy Service.
The Citizens Information Board which oversees these services has an Access Officer who can be contacted to arrange sign language interpreting access. A request for an in-person interpreter or remotely via webcam can be sent by email to: accessofficer@ciboard.ie More information is available at Support page: New Irish Sign Language (ISL) interpreting policy for CIB services.
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14 October 2019 (VOL 14 WEEK 42)

Our staff member Therese Gallant returns to KDRC.
Our friend and work colleague Therese Gallant would like to let you all know she is back in work after her extended sick leave.

Therese has asked us to give you an update on her progress as she has received support and best wishes from countless people.

She is recovering well from her cancer operation and apart from regular check-ups, she requires no further follow up treatment.

She would like to express her sincere thanks and gratitude to everyone for their support and looks forward to working with you all again. We look forward to working with Therese too as she has been sorely missed by us all.

Book and Gift Club for October.
Our Book and Gift Club is back for the month of October. This club is in conjunction with Bullseye Books.

This month the products that we have for sale include the following:
  1. 5 pack travel set €8
  2. James on display Brown Dog €16
  3. Drawing boards with markers €10
  4. 2 books set-counting and writing €9
  5. Skyclone frisbee €5
  6. Crystal slime pack €7
  7. 3 lanterns set €16
  8. Dust buddy €5
  9. Gel eye bead mask €7
  10. Children's 6 CD set €6
  11. Mini hammer/screwdriver set €8
  12. Therapeutic gel bead pack €9
  13. Bicycle wind spinner €20
  14. Amazing mat €9.
If you would like to view or order any of the items, they will be on display until the 29th of October.

How to avail of support from our service.
If you are deaf, deafened, hard of hearing or a hearing person with an interest in deaf and hard of hearing issues, we can offer a range of advice, guidance and support to you.

Services are provided on a 'request' basis. You can book an appointment with our service by emailing, texting or ringing our service.

If you would like to meet with a particular staff member, please let us know when booking your appointment.
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7 October 2019 (VOL 14 WEEK 41)

Mental Health Discussion - With ISL Access.
An Evening On Mental Health will take place on Friday, the 11th of October from 7.30pm to 9pm. We have been informed by Bernadette O'Connor that access for sign language users will be available at this event.

The discussion will take place in The Grand Hotel in Tralee. The event is being organised by Open Arms Kerry (Suicide and Mental Health Awareness Centre) and Mental Health Ireland. There will be a number of guest speakers on the night. Admission is free.

Volunteers for Church Collections.
Our service will be holding a number of Church collections over the weekend and we are looking for volunteers/ supporters.

On Saturday evening, the 12th of October, volunteers are required for a collection in Castleisland. On Sunday morning, the 13th of October, we would appreciate your support for collections in Castleisland, Cordal and Scartaglen.

If you can spare an hour or two, please contact Noreen in our office. As always, any money raised in a particular area helps us to provide services to customers living in those areas. Therefore, we are always deeply appreciative of local supporters.

Equipment for Deaf and Hard of Hearing Available for collection.
If you submitted an application to us over the past few months for equipment under our RAGS Scheme, equipment is now available for collection.

Please contact our office and let them know what devices you are waiting on and we will make sure to have it ready when you call. For any customer that requires support with installation (for example TV listening devices etc), we can arrange a call-out with one of our staff members.

Funding is limited with this scheme. However, if you have any queries on equipment for deaf or hard of hearing, please contact us.
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