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Kerryman

19 December 2016 (VOL 12 WEEK 51)

Successful and enjoyable Christmas lunch.
We would like to thank everyone who joined us for a very enjoyable Christmas lunch on Sunday.

Due to larger numbers than we expected, we had to change venue at the last minute. Thankfully, The Brehon Hotel in Killarney were able to accommodate our group comfortably.

We would like to thank the staff there for a warm welcome and excellent service. The food was super and we all enjoyed our afternoon there immensely.

Hands In Harmony Sign Language Choir Performance.
We would like to extend a sincere thank you to 'Hands In Harmony' Sign Language Choir who performed in St. Mary's Cathedral in Killarney on Sunday.

The group is made up of Deaf and hearing members who perform songs in Irish Sign Language (ISL).

The Choir joined us afterwards in The Brehon Hotel. We really enjoyed their performance and their company afterwards.

Supporter of The Year Awards.
We would like to thank everyone who sent us their nominations for Supporter of the Year Awards. Every year we like to honour those who have made a positive contribution to the Deaf community. Winners will receive a framed certificate, a bottle of wine and chocolates.

The Award Winners Are: First Stage: The initiation of a Bill.
  • Hands In Harmony ISL Choir are being recognised for the unique way they have brought the Deaf and hearing community together through Irish Sign Language (ISL).

    The Choir are being recognised for their work in promoting awareness of ISL, Deaf Culture and the Deaf Community.

  • The Irish Sign Language (ISL) Official Recognition Campaign which has been led by the Irish Deaf Society (IDS) and supported by Senator Mark Daly from Co. Kerry.

    The campaign has been working closely with the Government and The Senate to secure official recognition of ISL. An ISL Bill has passed a number of stages of Government debates to date which is great credit to everyone involved in the ISL campaign.

  • Sgt Andrew Geary is a parent of a deaf child and this year organised a hugely successful Deaf Education conference in Portlaoise. The conference included well known presenters from the Deaf community in Ireland and internationally.

    Andrew has also been very active in the ISL Official Recognition Campaign. The award also recognises his wife Helen and their family who provide huge support to Andrew in his work.

  • Dr Lorraine Leeson is the Director of The Centre for Deaf Studies in Trinity College and an accredited sign language interpreter.

    Lorraine is well known nationally and internationally. The award recognises Lorraine for her outstanding contribution to the academic world in relation to Deaf Studies and Sign Language Interpreting in Ireland and abroad.
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12 December 2016 (VOL 12 WEEK 50)

Kerry Deaf Womens Group (KDWG) Christmas Party.
Kerry Deaf Women's Group will be having a Christmas party at The Grand Hotel in Tralee on the 17th of December at 1pm.

It costs €26 for adults (4 course meal). If you would like to attend, please contact the organiser, Bernadette O'Connor. If you are gluten free, vegetarian or have special diet requirements, please let Bernadette know in advance.

To add to the Christmas spirit and fun, KDWG would like for everyone to bring a Santa hat and a Kris Kringle gift (max worth €5).

Hands in Harmony sign language choir.
Just a gentle reminder for everyone that 'Hands in Harmony' choir will be performing in St. Mary's Cathedral on the 18th of December at 12 noon.

'Hands in Harmony' are a sign language choir from the Limerick/Mid-West region. The choir is made up of Deaf and hearing members.

This promises to be a special event and a great opportunity to see festive songs performed in Irish Sign Language (ISL). A sign language interpreter has also been booked for the Mass in the Cathedral.

Christmas lunch after choir.
This year our Christmas lunch will take place in The Royal Hotel in Killarney. It will take place on the 18th of December. We hope to join the members of 'Hands in Harmony' for an informal lunch and social get-together after their Choir performance.

A 4-course meal costs €28 for adults and €10 for children (time for lunch approx. 2pm). You can also order off the menu and pay for each course that you order. After the meal, everyone will head to a local pub for chat and drinks.

Supporter of the year nominations.
It's that time of year again where we are looking for nominations for our Deaf and Hearing Supporter of the Year Awards.

Do you know of a person, organisation or a service that has been supportive of Deaf issues in the past year?

If so, send us their names and we will consider them for an award. Each winner will be presented with a framed certificate, a box of chocolates and a bottle of wine.

Kerry Deaf Group (KDG) belated christmas celebrations
To finish off the Christmas celebrations, the Kerry Deaf Group (KDG) will have belated Christmas celebrations in Tralee on the 28th of December.

The gathering will take place in The Brogue Inn, Rock St, Tralee. The festivities will start at 8pm and all are welcome.

Christmas Holidays.
Just to give you advanced notice, our office will close for Christmas on the 22nd of December at 1pm. We will re-open again on the 5th of January at 10am.
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5 December 2016 (VOL 12 WEEK 49)

New Irish Sign Language (ISL) interpreting policy for CIB service.
We are delighted to share with you a new national access policy for ISL users.

This policy comes from the Citizens Information Board which come under the aegis of the Dept. of Social Protection.

We would like to thank the Chief State Solicitors Office who corresponded with the CIB on our behalf.

Remit and services covered by the policy.
42 local Citizens Information Services (CIS) which provides information on public services and entitlements in Ireland: www.citizensinformation.ie/en/.

51 Money Advice Budgeting Services (MABS) that support clients with problem debt in any area, including mortgage arrears, bank loans, overdrafts, utilities or credit cards: www.mabs.ie/en/.

The National Advocacy Service (NAS) for People with Disabilities provides an independent, confidential and free, representative advocacy service: www.citizensinformationboard.ie/en/services/advocacy/.

CIB policy "provision of accessible services for deaf and hard of hearing customers - CIB's commitments".
The Citizens Information Board (CIB), an agency under the aegis of the Department of Social Protection supports the provision of information, advice (including money and budgeting advice) and advocacy services to citizens on a wide range of social and public services.

CIB delivers on its remit to provide services to the public by supporting a network of delivery partners which include 42 local Citizens Information Services (CIS), 51 local Money Advice and Budgeting Services (MABS), the National Advocacy Service, the Citizens Information Phone Service and the Sign Language Interpreting Service.

The Citizens Information Board's commitment is that people will receive independent, reliable information, advice and advocacy wherever they are located in Ireland and in a way, that suits their needs.

CIB's Customer Service Charter available on www.citizensinformationboard.ie sets out the principles that underpin its service and the Customer Service Action Plan describes how these principles are applied.

Specific Quality Standards and Procedures for Accessibility for CIS's have been developed. These also apply to the other delivery partner services (MABS, CIPS, NAS).

An extract from the relevant Standard Procedure has the following provision:

If a person with a hearing impairment and speech difficulties presents at any of these services and requests oral information and dialogue in an accessible format, the customer will be assisted with one or more of the following options depending on which best meets their needs (1):
  • The portable Induction Loop system in the CIS location when the client is meeting the Receptionist and Information Officer.
  • The CIPS Live Advisor Service (2) Do this by logging onto: www.citizensinformationboard.ie/services/accessibility_services/
    liveadvisor.html
    and "Start the Live Advisor service in a new window".
  • IRIS (Irish Remote Interpreter Service), if the technical requirements are available, by contacting remote@slis.ie or by phone on 0761 078440 or text on 087 980 6996 to book an appointment.
  • The Citizens' Information Centre in the Deaf Village, Cabra, provided by St. Vincent's CIC in conjunction with Dublin North West CIS.
  • An in-person sign language interpreter which can be booked through SLIS (Sign Language Interpreting Service) for an appointment time which suits the client. There is no cost to the client for this service.
The Citizens Information Board has an Access Officer who may be contacted at: accessofficer@ciboard.ie.

Information and Customer Services 22 November 2016.

(1) Hearing impairments can range from minor difficulties with hearing normal speech or particular sound frequencies to profound deafness. Many individuals with impaired hearing can lip-read; some use hearing aids and some visual support (such as text phones, real time captioning or video relay services); others may require sign language interpreters.

(2) The Live Advisor Service is intended for people with hearing and speech difficulties and for others who have difficulty communicating by telephone. Live Advisor allows you to chat directly with the Information Officer in CIPS in relation to your social and civil rights in a chat-room environment.
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